IT Outsourcing

Managed IT · Cairo · Alexandria · Assiut

Your IT should be
somebody else’s 3am problem.

Fixed monthly cost. Named engineers who know your estate. On site when it matters, remote when it doesn’t — and a phone that gets answered.

Most people call. It is faster, and you speak to an engineer — not a form. Sunday–Thursday, 9am–6pm.

Get a fixed monthly price




    Three fields. No obligation, and no sales visit unless you ask for one.

    2016
    Operating since
    50+
    IT specialists
    40+
    Projects delivered
    25+
    Clients
    5.0
    Rated on Google
    Why companies call us

    The three things that bring people here

    Almost every conversation starts with one of these. If you recognise yours, the call is worth ten minutes.

    One person holds everything

    The IT knowledge lives in one head. When that person is on leave, ill, or resigns, the business stops. Nobody has the passwords written down.

    Nothing is ever fixed, only patched

    The same fault comes back every month. No one is looking at why, because everyone is busy answering the last ticket.

    Nobody can answer the audit

    A client, an insurer or a regulator asks what your controls are. There is no documentation, no backup test, no answer.

    What the monthly fee covers

    Everything below is included. Not billed per incident.

    If it is on this list, you never get an invoice for it. That is the whole point of a fixed fee.

    Helpdesk your staff can actually reachPhone, email and portal, answered by engineers who know your environment — not a script.
    Monitoring that catches it firstServers, network and endpoints watched continuously. The aim is that we call you, not the other way round.
    Patching on a scheduleOperating systems, firmware and applications kept current in planned windows, not reactively during an incident.
    Endpoint and email security, managedDeployed, tuned and monitored. A security product nobody reads the alerts from is a licence, not a defence.
    Engineers on site when it needs handsCairo, Alexandria and Assiut. Some faults cannot be fixed down a wire and we do not pretend otherwise.
    Joiners, leavers and asset registerNew starters ready on day one, leavers’ access removed the same day, and a list of what you own that is actually current.
    Vendor and licence managementWe deal with the vendor so you are not the middleman on your own support case, and renewals are tracked before they lapse.
    Documentation you would survive without usAs-built network, address plan, licence register, recovery steps. If you ever leave, you leave with it.
    Work we have delivered

    The estates behind the promises

    These are real Stark programmes. Client identifiers are withheld under confidentiality — sector and scope only.

    Government & defence · Egypt

    National Data Centre

    A complete physical build — compute, storage, virtualisation, firewalls, segmentation and structured cabling — delivered under strict security and confidentiality requirements, then operated.

    Fintech · 24/7 SOC

    National E-Payment Platform

    Network core and SD-WAN connectivity with WAF and NAC protection behind a national payment service, monitored around the clock.

    Oil & gas · Tier-III DC

    Geoscience HPC Cluster

    Architected, racked and cabled every node. Cluster interconnect, high-performance storage, routing and firewalls — from bare racks to a production processing cluster.

    Global hotel group · Egypt site

    Contact-Centre Campus Network

    Stacked distribution pairs forwarding active-active with redundant fibre uplinks, and a firewall pair in HA — designed so no single link, switch or firewall can take the floor offline.

    References can be provided directly, on request, with the client’s agreement.

    How we charge

    A fixed monthly fee. No surprise invoices.

    Priced on scale, not on incidentsUsers, devices, servers and sites. A busy month and a quiet month cost you the same, which is the point.
    Cheaper on longer termsThe monthly fee drops on 12-month and 24-month agreements. We will show you both figures.
    Projects quoted separatelyA migration or a data centre build is a project with its own scope and price. It is never buried in the monthly fee.
    Before you call

    The questions we get asked most

    We already have one IT person. Does this replace them?

    Usually not. Most often we sit behind them — they keep the relationships and the day-to-day, and we bring the monitoring, the escalation, the specialists and the cover for leave and illness. Where a company has no internal IT at all, we become the whole function.

    How quickly do you respond?

    Response times are written into the agreement and vary by severity — a site down is not a slow printer. We agree those targets with you before you sign, and we report against them. We would rather commit to a number we hit than a number that sounds good.

    What if we want to leave?

    You leave with your documentation — as-built network, address plan, licence register and recovery procedures. We consider a client who cannot leave to be a client who is trapped, not a client who is happy.

    Do you work outside Cairo?

    Yes. We have engineers in Cairo, Alexandria and Assiut, and we deliver on site across Egypt — and have delivered on site in Saudi Arabia.

    What does the free assessment actually involve?

    An engineer reviews what you are running, what is exposed, what is unsupported and what is not backed up, and you get a written summary of the gaps. There is no obligation to proceed, and we will tell you where you do not need to spend.

    Free IT assessment · no obligation

    Tell us what is not working.

    Ten minutes on the phone is usually enough for us to tell you whether we can help — and whether you need us at all.

    Request your free IT assessment

      Or call us directly — the number is below.

      0122 224 9390

      Sunday to Thursday, 9am–6pm · Cairo, Alexandria & Assiut